We deliver fast, friendly remote and onsite IT support for computers and servers staffed by our highly qualified technicians. At Acumen, we employ a world-class staff of experts to ensure your business needs are met with efficiency and speed. Our technicians receive constant training in both customer service and IT Services technical skills. Each technician has been hand-picked so that we have a vast array of skills and experience on our team. We can solve your computer and network technology problems quickly and efficiently. You’ll receive polite, quality service every time. Our team is here to ensure your success.
We offer 24×7 emergency services to address issues that may arise anytime so you remain productive and your business keeps running. We have technicians available for both Remote and On-Site Support at your home or office (in the St. Louis area).
As a Managed IT Services Provider, we know IT problems and system failures can lead to costly security breaches and missed opportunities, and if your employees can’t work because of technology issues, loss of revenue.
We have been located in the St. Louis area for 25 years and we understand small and mid-size businesses. We will put our highly-trained staff, armed with leading-edge technology and extensive best practices, to work for you.
Our on-demand Help Desk helps your employees troubleshoot a wide array of issues, from performance and preventative maintenance to software installation to virus and malware removal to server maintenance. We track each problem and provide monthly reports of activities. Strict documentation procedures ensure you know what the problem is, how it is being resolved, and how to prevent it from happening again. Our remote support tool allows you the power to give our technicians access to your computer so they can make necessary changes as quickly as possible.