Acumen Managed IT Services

Acumen Managed IT Services

A TOP FIVE
Managed IT Service
Provider in St. Louis

Acumen Managed IT Services
A TOP FIVE Managed IT Service Provider in St. Louis


Acumen Managed Services


Acumen Managed Services

If you are only using IT Services
when something is broken,
then you are barely scratching the surface
of what Managed Services can accomplish.


Acumen Managed Services

Managed IT Services

If you are only using IT Services when something is broken,
then you are barely scratching the surface of what
Managed IT Services can accomplish.

Acumen's Managed IT Services package
includes both:

Strategic Partnership

At Acumen Managed IT Services, we function as a strategic partner providing advanced IT consulting services to help drive business objectives forward.

Systems Management

To ensure your systems are working properly, we use complex network tools to manage your network. We deliver on-target solutions using best practice industry standards.​

Systems Monitoring

We use monitoring tools to automate the identification of potential issues and notify us so we can address issues before they become operational problems.

Business Continuity

To ensure the continued operation of critical systems and user access in the event of system outage, Acumen will ensure there is a Continuity Plan to mitigate interruptions.

Disaster Recovery

A Disaster Recovery Plan that will ensure rapid system recovery is crucial to mitigate threats. Of companies that suffer major loss of business data, 43% never reopen and 29% close within two years.​

Managed Backups

Your data is your company, and our offsite backup solution ensures that you’re covered from simple mishaps to major catastrophes. We work with small to enterprise level businesses.

Expert Help Desk

We deliver fast, friendly remote and onsite IT support for client computers and servers provided by our highly qualified technicians. We also offer 24x7 emergency services for our clients.

Systems Design

Our experienced technicians work diligently to implement your business-specific solutions. We make adjustments, make purchases and brief your staff to keep your technology working smoothly.​

Cloud Services

We provide Cloud Services and Hosting for a wide variety of application and storage needs. Our data centers allow for high-performance data that offers security, reliability, and speed.

Cybersecurity Management

We keep your systems locked down to prevent/monitor unauthorized access, misuse, modification, or denial of a computer network and resources.

Patches & Updates

Our comprehensive patch suite manages Microsoft and third-party software patches and updates, keeping your workstations secure against recent threats.

DNS Filtering

Acumen manages on-network DNS Filtering, which blocks non-web browser-based traffic. When malware attacks a computer, they use non-web traffic to control the compromised device.

External Vulnerability Scanning

We provide monthly vulnerability scanning of your firewall and website to identify and eliminate potential areas of security risk and weakness.

ThreatOps

We place an agent in all the places hackers hide - footholds, backdoors, startup folders, autoruns, scheduled tasks and more, analyze findings, investigate incidents, and outline next steps.

Dark Web Monitoring

24/7/365 Dark Web Monitoring provides critical alerts should your business or employee credentials be discovered. Our team evaluates all events and notifies you if a threat is detected.​

Chief Information Security Officer (CISO)

Acumen employs an expert who maintains up-to-date knowledge of cybersecurity events, threats, and emerging technologies.

Information Sharing & Analysis

• Daily Participation in Information Sharing and Analysis Organization
• CIS Controls Review
• IT Policies Guidance
• Cybersecurity Insurance Guidance

Security
Training

That's why we provide over 25 tutorials to teach your employees how to keep your company safe from fraud, negligence, and loss...

Phishing Simulations

That's why we provide phishing simulations for your employees so they can know what to look out for and how to avoid security breaches...

Password Management

And that's why we provide a state-of-the-art Password Management Tool to our clients and their employees to keep passwords safe.

Acumen At-A-Glance

28 Years
of Experience

That's over 10,000 days
working with diverse businesses
to optimize their technology and security.

Building Better Businesses

We've learned a lot since we opened in 1994, and we use that knowledge of diverse companies and strategies to handle issues effectively and efficiently.

Wide Range
of Services

We provide Managed IT Services, Cybersecurity Management, IT Project Services, CSX1 Cloud Hosting Services, and Website Design.

Diverse Client Base

We respect that each client's needs and risk profiles are different. We offer Managed IT Support solutions that fit your unique needs and we operate as an extension of your team.

Leading-Edge Technology

We stand by the quality of our services and have a thoughtful, innovative approach to technology.

We Invest for You

Investing in leading-edge technology means that our clients can benefit from having the most up-to-date solutions at their disposal.

Ransomware Canaries

We deploy ransomware canaries to detect encryption activity on every workstation. If a threat is detected, the event is immediately reported to Acumen Network Operations Center technicians.​

Anti-Virus &
Anti-Malware

Anti-Virus and Anti-Malware are placed on every workstation. If a threat is detected, the event is immediately reported to Acumen technicians.

HIPAA Compliance

94% of entities who should be HIPAA Compliant could not pass an audit today, and the average fine is $1.5m. Anyone who handles Protected Health Information (PHI) needs to be HIPAA Compliant.

How Acumen Managed Services can Enhance Your Business Strategy

Our Mission

To empower businesses
to achieve their goals
by leveraging technology.

Our Core Values

Act with Honesty & Integrity
Create Win-Win Outcomes
Treat Everyone with Respect
Be Passionate & Enthusiastic
Perform with Professionalism

Our Passion

Our team is passionate about
our clients’ success, the quality of our services, and a thoughtful and innovative
approach to technology.

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