Managed IT Service Package 2023

Managed IT Services Package

All Services below are included in the Acumen Managed IT Services Package, along with the Cybersecurity Management suite.

Driving your business forward
and
optimizing performance

Strategic Partnership

At Acumen Managed IT Services, we function as a strategic partner providing advanced IT consulting services to help drive business objectives forward.

Systems Management

To ensure your systems are working properly, we use complex network tools to manage your network. We deliver on-target solutions using best practice industry standards.

Systems Monitoring

Acumen uses monitoring tools to automate the identification of potential issues and notify us so we can address issues before they become operational problems.

Ensuring the continuity of your business - no matter the threat or disruption

Business Continuity

To ensure the continued operation of critical systems and user access in the event of system outage, Acumen will ensure there is a Continuity Plan to mitigate interruptions.

Disaster Recovery

A Disaster Recovery Plan that will ensure rapid system recovery is crucial to mitigate threats. Of companies that suffer major loss of business data, 43% never reopen and 29% close within two years.

Managed Backups

Your data is your company, and our offsite backup solution ensures that you’re covered from simple mishaps to major catastrophes. We can meet the needs of small to enterprise level businesses.

Delivering remote and onsite support, systems design, cloud services, and hosting

Expert Help Desk

We deliver fast, friendly remote and onsite IT support for client computers and servers provided by our highly qualified technicians. We also offer 24x7 emergency services for our clients.

Systems Design

Our experienced technicians work diligently to implement your business-specific solutions. We make adjustments, make purchases and brief your staff to keep your technology working smoothly.

Cloud Services

We provide Cloud Services and Hosting for a wide variety of application and storage needs. Our data centers allow for high-performance data that offers security, reliability, and speed.

Strategic Partnership

At Acumen Managed IT Services, we function as a strategic partner providing advanced IT consulting services to help drive business objectives forward.

Systems Management

To ensure your systems are working properly, we use complex network tools to manage your network. We deliver on-target solutions using best practice industry standards.

Systems Monitoring

We use monitoring tools to automate the identification of potential issues and notify us so we can address issues before they become operational problems.

Business Continuity

To ensure the continued operation of critical systems and user access in the event of system outage, Acumen will ensure there is a Continuity Plan to mitigate interruptions.

Disaster Recovery

A Disaster Recovery Plan that will ensure rapid system recovery is crucial to mitigate threats. Of companies that suffer major loss of business data, 43% never reopen and 29% close within two years.

Managed Backups

Your data is your company, and our offsite backup solution ensures that you’re covered from simple mishaps to major catastrophes. We work with small to enterprise level businesses.

Expert Help Desk

We deliver fast, friendly remote and onsite IT support for client computers and servers provided by our highly qualified technicians. We also offer 24x7 emergency services for our clients.

Systems Design

Our experienced technicians work diligently to implement your business-specific solutions. We make adjustments, make purchases and brief your staff to keep your technology working smoothly.

Cloud Services

We provide Cloud Services and Hosting for a wide variety of application and storage needs. Our data centers allow for high-performance data that offers security, reliability, and speed.

Cybersecurity Management

We keep your systems locked down to prevent/monitor unauthorized access, misuse, modification, or denial of a computer network and resources.

Patches & Updates

Our comprehensive patch suite manages Microsoft and third-party software patches and updates, keeping your workstations secure against recent threats.

DNS Filtering

Acumen manages on-network DNS Filtering, which blocks non-web browser-based traffic. When malware attacks a computer, they use non-web traffic to control the compromised device.

External Vulnerability Scanning

We provide monthly vulnerability scanning of your firewall and website to identify and eliminate potential areas of security risk and weakness.

ThreatOps

We place an agent in all the places hackers hide - footholds, backdoors, startup folders, autoruns, scheduled tasks and more, analyze findings, investigate incidents, and outline next steps.

Dark Web Monitoring

24/7/365 Dark Web Monitoring provides critical alerts should your business or employee credentials be discovered. Our team evaluates all events and notifies you if a threat is detected.

Chief Information Security Officer (CISO)

Acumen employs an expert who maintains up-to-date knowledge of cybersecurity events, threats, and emerging technologies.

Information Sharing & Analysis

• Daily Participation in Information Sharing and Analysis Organization
• CIS Controls Review
• IT Policies Guidance
• Cybersecurity Insurance Guidance

Security
Training

That's why we provide over 25 tutorials to teach your employees how to keep your company safe from fraud, negligence, and loss...

Phishing Simulations

That's why we provide phishing simulations for your employees so they can know what to look out for and how to avoid security breaches...

Password Management

And that's why we provide a state-of-the-art Password Management Tool to our clients and their employees to keep passwords safe.

Ransomware Canaries

We deploy ransomware canaries to detect encryption activity on every workstation. If a threat is detected, the event is immediately reported to Acumen Network Operations Center technicians.

Anti-Virus &
Anti-Malware

Anti-Virus and Anti-Malware are placed on every workstation. If a threat is detected, the event is immediately reported to Acumen technicians.

HIPAA Compliance

94% of entities who should be HIPAA Compliant could not pass an audit today, and the average fine is $1.5m. Anyone who handles Protected Health Information (PHI) needs to be HIPAA Compliant.

How Acumen Managed Services can Enhance Your Business Strategy

Learn more about Cybersecurity Management

All Services above are included in the Acumen Managed IT Services Package, along with the Cybersecurity Management suite.

Driving your business forward andoptimizing performance

Ensuring the continuity of your business - no matter the threat or disruption

Delivering remote and onsite support, systems design, cloud services, and hosting

How Acumen Managed Services can Enhance Your Business Strategy

Get Started

Request a Free Quote Here

Contact Us

Hours

Location

Follow Us

Driving your business forward
and
optimizing performance