Acumen Managed Services


Acumen Managed Services

If you are only using IT Services
when something is broken,
then you are barely scratching the surface
of what Managed Services can accomplish.


Acumen Managed Services

Driving your business forward while optimizing performance

Strategic Partnership

At Acumen Managed IT Services, we function as a strategic partner providing advanced IT consulting services and managed IT services to drive business objectives forward.

Systems Management

To ensure your systems are working properly, we use complex network tools to manage your network. We deliver on-target solutions using best practice industry standards.​

Systems Monitoring

Acumen uses monitoring tools to automate the identification of potential issues and notify us so we can address issues before they become operational problems.

Systems Management

Your systems are constantly working, and their performance must be optimized at all times. To ensure your network is working properly, we provide computer consulting services and use complex network tools to monitor and manage your system. We use best practice industry standards, an understanding of your environment, business operations and risk factors to deliver on-target solutions.

Managed Security

We include Managed Security, which keeps your systems locked down to prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and resources. Our security team can generate audit reports and recommendations to protect you from both internal and external threats. Additionally, we provide Security Tools and Training for your employees because 90% of all security breaches are caused by human error. 

Business Continuity & Disaster Recovery

To ensure the continued operation of critical systems, user access in the event of system outage, and rapid system recovery, Acumen will ensure there is a Continuity Plan and a Disaster Recovery Plan, which is crucial to mitigate threats and interruptions. Of companies that suffer major loss of business data, 43% never reopen and 29% close within two years.

Expert Help Desk

We are provide a friendly, expert Helpdesk your Outsourced Service Desk Providers specializing in Helpdesk and outsourced Service Desk Provider – a Managed IT Company in St Louis – delivering fast, friendly remote and onsite IT support for computers and servers provided by our highly qualified technicians. We offer 24×7 emergency services to address issues that may arise anytime so you remain productive and your business keeps running.

Systems Monitoring

Acumen technicians use system monitoring tools to automate the identification of potential issues in your network and notifications to enable us to address those issues before they become operational problems for you. Our expertise with network systems allows us to structure alerting and notifications and provide Managed Services to you proactively.

Systems Design

Our expertise with IT systems and integration of hardware and software establishes the foundation for business growth. Acumen Managed IT Services St Louis technicians have the experience and work diligently to implement your business-specific solutions. We make adjustments, change policies, make purchases and brief your staff to keep your technology working smoothly.

Managed Backups

Offsite backup is crucial for any modern business. Our tailor-made offsite data backup meets the needs of small, medium, and enterprise level businesses and provides a backup solution for your data storage needs. Your data is your company, and our backup solution ensures that you’re covered from simple mishaps to major catastrophes.

Cloud Systems

We provide Cloud Services and Cloud Hosting for a wide variety of application and storage needs. Cloud hosting offers many advantages including security, reliability, and speed. Our data centers allow for high-performance data throughput so that your employees always have the information they need when they need it. You don’t need to invest in onsite hardware when you have a Managed IT Services Provider.

Ensuring the continuity of your business – no matter the threat or disruption

Business Continuity

To ensure the continued operation of critical systems and user access in the event of system outage, Acumen will ensure there is a Continuity Plan to mitigate interruptions.

Disaster Recovery

A Disaster Recovery Plan that will ensure rapid system recovery is crucial to mitigate threats. Of companies that suffer major loss of business data, 43% never reopen and 29% close within two years.​

Managed Backups

Your data is your company, and our offsite backup solution ensures that you’re covered from simple mishaps to major catastrophes. We can meet the needs of small to enterprise level businesses.

Delivering remote and onsite support, systems design, cloud services, and hosting

Expert Help Desk

We deliver fast, friendly remote and onsite IT support for client computers and servers provided by our highly qualified technicians. We also offer 24x7 emergency services for our clients.

Systems Design

Our experienced technicians work diligently to implement your business-specific solutions. We make adjustments, make purchases and brief your staff to keep your technology working smoothly.​

Cloud Services

We provide Cloud Services and Hosting for a wide variety of application and storage needs. Our data centers allow for high-performance data that offers security, reliability, and speed.

Protecting you and your business from internal and external threats

Cybersecurity Management

We keep your systems locked down to prevent/monitor unauthorized access, misuse, modification, or denial of a computer network and resources.

Patches & Updates

Our comprehensive patch management suite manages Microsoft and third-party software patches and updates. These keep your workstations secure against recent threats.

DNS Filtering

Acumen manages on-network DNS Filtering, which blocks non-web browser-based traffic. When malware attacks a computer, they use non-web traffic to control the compromised device.

Reporting with Proactive Security reviews on vulnerabilities

External Vulnerability Scanning

We provide monthly vulnerability scanning of your firewall and website to identify and eliminate potential areas of security risk and weakness.

ThreatOps

We place an agent in all the places hackers hide - footholds, backdoors, startup folders, autoruns, scheduled tasks and more, analyze findings, investigate incidents, and outline next steps.

Dark Web Monitoring

24/7/365 Dark Web Monitoring provides critical alerts should your business or employee credentials be discovered. Our team evaluates all events and notifies you if a threat is detected.​

Using the most updated information to prevent attacks

Chief Information Security Officer (CISO)

Acumen employs an expert who maintains up-to-date knowledge of cybersecurity events, threats, and emerging technologies to keep your business safe from threats.

Information Sharing & Analysis

• Daily Participation in Information Sharing and Analysis Organization
• CIS Controls Review
• IT Policies Guidance
• Cybersecurity Insurance Guidance

helping your employees use security, phishing, & password best practices

Security & Awareness Training

Our Security and Awareness Training series covers relevant topics for your employees. Ensure your employees are keeping your business safe through education.

Phishing Simulations

Acumen provides Phishing Simulations for your employees so you can see how they perform in real-world phishing scenarios, get reports on their performance, and follow up with Security & Awareness Training as needed.

Password Management

Our Password Manager can be used by your employees. This tool is an encrypted portal enabled with 2-Factor Authentication that secures passwords, sensitive data, and other credentials.

Detecting and Eliminating Malware

Ransomware Canaries

We deploy ransomware canaries to detect encryption activity on every workstation. If a threat is detected, the event is immediately reported to Acumen Network Operations Center technicians.​

Anti-Virus &
Anti-Malware

Anti-Virus and Anti-Malware are placed on every workstation. If a threat is detected, the event is immediately reported to Acumen technicians.

Assisting you in Becoming HIPAA Compliant

HIPAA Compliance

94% of entities who should be HIPAA Compliant could not pass an audit today, and the average fine is $1.5m. Anyone who handles Protected Health Information (PHI) needs to be HIPAA Compliant.

Informational Whitepaper

Security
Training

That's why we provide over 25 tutorials to teach your employees how to keep your company safe from fraud, negligence, and loss...

Phishing Simulations

That's why we provide phishing simulations for your employees so they can know what to look out for and how to avoid security breaches...

Password Management

And that's why we provide a state-of-the-art Password Management Tool to our clients and their employees to keep passwords safe.

How Acumen Managed Services can Enhance Your Business Strategy

AMS Request a Quote
AMS Request a Quote
AMS Request a Quote